Kissena Forum Archive

Super Cross Cup - lessons learned

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Good, bad, and everything in between. Lets hear your thoughts regarding Supercross 2014 so that we can make 2015 even more awesome.

Did you race ? Volunteer? Spectate ? All of the above ?
Did you have friends or family come out ? 

What worked ? What didn't? How was the course design ? How was announcer ? Registration (from both sides of the table, both volunteers and when you race) ? Did we have enough radios? Safety equipment ? Good category lineup ? 
Did your racing pals come out ? What have you heard from other people about the race ? 
Did you use the GoPro rental ? 

If you stayed in one of the host hotels - how was the breakfast, and was it available on time ? 
Did you use the LaZBoy in your room like Myles did ? 

Did anyone use the gift cards ? 

etc.

Spill it all here and we will take note.

thank you :) 
We have to streamline registration, especially on the first day. On the one hand we were telling people who pre-reg'd for multiple races in one day to use the same number, and the next we were finding out they should be using different numbers.

Do we need to do same day registration? Or should everyone be required to pre-reg'd?

Maybe reduce or combine the fields in the binders (where we can), so we don't have 10 different ones out on the table.

Handing out gift cards during registration is a bad idea. Even worse when some people get this bag, and some people get that bag. It's confusing and hobbles everyone on reg duty.

We should prioritize the first race in the morning for reg. Usually the 4/5. Maybe have a separate line for them. Or do it the way we do it at Prospect Park races. A line for a specific category/s.

And why were we checking riders that picked up their numbers against a list? Then Sunday we weren't?

It's probably better too, to have a meeting days before the race for the reg people, to explain how everything works (or through the forum). Instead of people showing up day of and learning on the fly. Of course that means we need to have people commit to volunteer early in the morning.

Definitely not enough radios.

How about requiring volunteers to wear Kissena colors or something that identifies them as someone helping out during the race? Marshal vests? 

More SRAM or other sponsors on the orange barricade. Some of the pictures I saw, especially during day 2 on the first run up by the food trucks, were lacking sponsor details. Photogs were taking pictures from up top looking down and all they can see behind racers is a blank orange tarp with no SRAM or any sponsor details.

So far that's all I have. - Phil
And where's my shirt??

- streamline reg
- more radios
- assigned roles/ duties
- detailed podium schedule/ prize list
- some kind of free food for volunteers (Bruce's bags of candy were a lifesaver)
- organization of supplies (all zip ties are in box a, all tape is in box b, etc)
- supplied flashlights/ head lamps

I wasn't really a fan of the announcer. He had nothing but positive things to say all day but I don't think he actually did any race announcing while on the mic. 

 
One more - Can we strap a radio to Myles?? haha

The main thing I learned (well I really already knew it) is that we have a bunch of dedicated and hard working folks on this club, especially those who were able to make it out multiple days from sunup to sundown. And Myles is a course visionary. If you haven't stuck around on a Saturday night to rearrange the course in the dark, you are missing out on ton of fun and confusion that ultimately melds into a course that's not just run backwards but feels very different.

Since I worked podium/prizes on Saturday, I'll comment on that portion:

Podium - it took a while on Saturday morning to get the podium set up and once we did, a lot of the folks from the earlier races were gone. The ones that weren't gone milled around getting cold. Getting the podium set up earlier would have been good but that was a sheer manpower issue. I think the key is to do the podium immediately after the race. Like before the next race even starts. The top 3 (and 99% of the time there is no doubt who that is) should make their way directly to the podium. And the podium crew should be there ready for them. Get a photo, give em their prizes, and let em get out of their wet clothes and warmed up. I will personally be responsible to make sure this happens more efficiently next year.

Prizes - The categories that got money - no problem (except that Myles could probably write those checks days in advance and save himself the hassle on race day). The categories that got merchandise, I think it was a bit of a fail. While the collegiate racers where stoked to get a case of Red Bull, the 45+ guys were a bit flummoxed. Not sure if this improved on Sunday. My feeling is that it's just one of those things that needs someone to pay special attention to in the days leading up to the race. I would also be willing to help out with the organization of merch prizes next year. If Myles (or someone else) has made the initial sponsor contact, it could be a task assigned to someone to keep in touch with them and organize getting the material to the venue.

All for now.

While the collegiate racers where stoked to get a case of Red Bull, the 45+ guys were a bit flummoxed. 

hah!!!! 
best music ever played during a bike race- Fugazi's "Repeater" in its entirety during Saturday's 4/5 race…..a refreshing change from the usual gaymo schlock e.g. Coldplay, Black Eyed Peas, Bruno Mars etc
Ballpoint pens do not write in very cold temps.
I was there on both days, marshaling and doing odd jobs through Saturday afternoon, and pulled a full day on Sunday. Bravo to Myles, Todd, Mike, and Josh for putting on such a memorable race.

Announcer: I'll echo Wes' sentiment about the announcer. The guy was terrible, had absolutely nothing insightful to say. Nothing. The extent of his commentary was:"good job (bro)," "lookin' good (bro)," lookin' strong (bro)". Nice guy, but just terrible.

However, when Marc was the secondary announcer on Sunday for the elite men's race--fed with information from Mike, who was watching from the other end of the course at the second run-up--it was AMAZING. I thanked Marc about 40 times and almost cried tears of joy during that race. He did an excellent job putting the race into context, gave background on the riders, could speak about the course itself... It was beautiful.
Marc should be the announcer next year. Or I quit. 

Prize money: In addition to the checks being written out in advance next year, there should be a system for keeping track of who has picked up what. Some racers picked up checks from Saturday on Sunday afternoon, and the envelopes in which the prize checks were held indicated the race and place only--ideally the results would have been printed to accompany the checks, or better yet, the envelopes should have had the winners' names. This may not seem like a big deal, but when I found myself surrounded by a group of exhausted, grumpy elite riders, who probably really needed to eat something, asking for their money, and their winnings had been accidentally given to someone else, it wasn't great.

Breakdown: After four days of set up and racing, the last thing Myles probably wants is to spend yet another day in Stony Point, breaking down the course. But I think breaking down the course as night falls, and well into the night, invites mistakes and oversights, especially after an already exhausting day. I would have liked to walk the whole course a couple of times to make sure there weren't tools, garbage, or any posts left--visibility is just not great, no matter what kind of headlamp you're sporting. Mistakes will be made, stuff is bound to get left behind. Or you will walk into a hole and fall over (Todd, thankfully, did not see me do that). And if breakdown can't happen during the next day, then races should end by 2 pm and all hands should be on deck at 1 pm.

PS: And for the love of god, the metal fencing panels should not be the volunteers' responsibility. I know the rental company did not have labor available on Sunday night, but there has got to be a better way. I wasn't even the one doing most of the lifting, and I still thought it was egregious. (Myles, I love you, buddy--but please, never, ever again.)



I agree with everything being posted here...especially the part about me being the announcer next year! Haha.

Seriously though, I've been pretty involved with multiple facets of the volunteers crew for Supercross for the past 3 years. And I have to say, that things are improving. From having more of the right tools to use during course set-up and change over like actual, mostly not broken rakes to supplement the leaf blower, to a registration process that was actually better, to a good selection of food trucks, there were many many positives this year.

In general, as we think about things we can do to improve our race, I think first about the things that directly intersect with the racers and their expectations.
  • We need more volunteers, plain and simple. Because ultimately a handful or two of extra dedicated volunteers go above and beyond to make sure the race comes off smoothly and you know what? There's only so many years they can spend 6 hours in the pitch black on Sunday night tearing down the course. A job that could easily be cut in half with a few more people to assist. So what ends up happening is that those volunteers get burnt out, frustrated by lack of organization, whatever and decline to help the next year. And on the one hand, I get that. But on the other hand, Supercross is kind of a BFD, and the fact that we've got such a huge club that struggles to fill volunteer positions every year makes me grumpy.

  • I don't know if we have a "volunteer requirement" like the CRCA does, but it seems to me that if you are on a club with benefits, then you should put in your time giving back.

  • Dovetailing off of Jim's comment offer to "Captain" the podium team. Each volunteer area should have one person who knows WTF is going on. There was a lot of "blind leading the blind" from my point of view at registration, for example. There was way too much of me asking, "Who's in charge of _____?" and getting shrugged shoulders and "I don't knows" in response. We need a team of race volunteer captains.
  • Tom Mains, our timing guy let it slip that he can do registration. The numbers, the everything. That's one of his things. Yes there are ways to improve registration should we continue to keep it in-house. And I can say for sure, we improved from last year. But for me, take the money we spent on Gnarly Monkey which has yet to post anything about our race on their website or youtube, the money spent on Mr. Green announcing, and give some/all of it to Tom to take care of registration. He promises that he can handle 300+ riders per day with just one other person.

  • Bike wash station. To me, one of the things that makes the better races stand out, are the ones with legit bike wash stations. We were close this year, with a power washer and a big barrel of water, but one of these years, it's going to be really muddy and we're going to need a bigger barrel. Maybe we can get Pedros to come like they do to Gloucester and run the bike wash station.

  • Gift cards, if we have cash to give out, like the "Mall Gift Cards" which were AMEX cards, making them as good as cash really. We should use them as prizes. If you look at the pre-reg numbers, and the number of people who did not care to even pick up their cards, it just wasn't a registration motivation. On the other hand if a cat 4 gets $15 for podiuming, then that's better than he would do at Providence, Gloucester or just about any other big cross race. (Oddly enough, the small local races usually do a better job of prizes for all.)

FWIW, riffing off my last point. I'm here at Bay State this weekend, and their race registration numbers are up about 100 over ours. And what did they offer? Gift cards? Happy Hours? Red Bull? No, nothing. Zip bubkus. Racers are used to going to races and getting jack shit. Guess what kind of goodies they have at the race for racers? Food trucks? Nope...well, the Hot Shot Cafe is here, but they're more of a coffee truck than anything. Our race is so much better than Bay State in so many ways, and yet people flock to Bay State because it has history. And they benefit from being a part of a series.

That's all for now. My brain is going a little mushy.

And don't do this... upside down sponsor banner = fail
http://nyvelocity.com/gallery/image/12361?page=10
http://nyvelocity.com/gallery/image/12360?page=12
http://nyvelocity.com/gallery/image/12361?page=21
Some instances of missing sponsor logos.