I once had a wheel that gave no end of trouble. I was constantly tinkering and replacing pieces of the freehub in an attempt to get rid of an annoying noise. Eric dubbed it my 'Emma wheel' named after my teenage daughter (don't mention this to my wife). I finally delegated it to cross where I couldn't hear - or no longer cared about - the annoying noise. After a season or two, the rim blew apart and it sits in a pile of other dead wheels in the basement. Reason for my story is to convince you that your wheel is hopeless. Overtensioning a spoke is a last gasp effort to save a dead wheel and was bound to fail. Lucky it did so in your house rather than on the road. Save the hub for a rebuild. The rim is toast. RB was in an awkward spot. No customer wants to hear that their rim is toast. Some other bike shop will always be happy to take your money and claim to fix it.@ Ryan, tend to agree with Stokes. If the rim is warped re-tensioning the wheel is unlikely to give you much additional life.
Bicycle Tech/Gear Discussion Thread
Honestly, most LBS these days lack the requisite skill to build or maintain wheels. The fact the NYC Velo can build them is good to hear (they didn't have that skill 4 years ago - they subcontracted to some 'old guy out in Long Island')
Next LBS will be losing the skill to fix tubulars :-)
Anyway, new rim is the way to go!
Obviously, they tried to realign a bent rim by over tensioning one side, like they told you. Which was a decent idea, but since the blades were twisted, it's gonna stress them so badly who knows if the rim was that bad? If predator says it's too bent and needs to be replaced, I wouldn't be too upset with ride. They tried. But if the blades hadn't been twisted, maybe it would have worked for a bit longer? Hopefully you didn't waste more than $40.
I've been a campag guy for years (recently switched to Shimano for the electronic stuff, but may switch back).
I would pitch Chorus well above Ultegra and only slightly behind (mechanical) Dura Ace in terms of quality.
The main difference between Record and Chorus is with the internal engineering, where bearings replace bushings, different quality seals, etc. Some record parts are actually slightly heavier than the chorus version because of the engineering upgrade. The most differentiated part is the cassette with 6 Titanium sprockets.
From a weight and engineering perspective I think many would put Record ahead of D-A.
Then super record is just a maxed out tour-de-force for the Fondo and club ride crowd (I'm jealous), even most protour teams only give this to a select few riders. Titanium is used extensively for bolts, the crankset, the entire cassette, some of the shifter internals to maximize weight loss.
IMHO: A combined Campagnolo/Shimano list:
Super Record
Record
Dura Ace
Chorus
Ultegra
Athena
105
Centaur
Veloce
Tiagra
Sora

I think Ian hit it spot on. About the only drawback of Chorus in my opinion is you don't get those little cut-outs in the brake lever blade--weight difference here is negligible. And you don't get the Record name. Also, when the pulleys start to wear out, you upgrade to pulleys with bearings.
Chorus is the racing man's choice. Or even Chorus shifters with Athena 11 making up the balance.
I bought a beautiful new BB30 Quarq, 2012 mated to SRAM Red. My plan was to swap the new Red chainrings for the older crappier SRAM Froce chainrings on my cross bike and voila! Power to the Cross bike.
Thanks Eric. Now the damn bottom bracket axle seems too wide to fit. I'll spin by tomorrow apres race if that's ok.you got that preload ring doohickey on there? if it was on your cervelo before, you didn't use it, but you will now on a normal bb30.
@mattie davitt - you mean the wavy washer and the plastic spacers?
sounds like an awful singing group from the 1960s...
Does it go here, on the end?