Kissena Forum Archive

Team Kit Order

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RedBeard received delivery of kit this week.

You "should" be able to pick it up at the times below. Champion System is upgrading their shipping/tracking system and as a result they "think" the complete order was shipped, but can't say for certain. I say this as there is a small possibility that RedBeard hasn't received the full order. Kasia is hoping to go through it tomorrow and email people, but her time to do so is limited.

I suggest that members go pick up their kit (or ask someone who lives close to do so or check) understanding the caveat above. Sorry for the uncertainty. Hopefully when Champ Sys has finished upgrading their system we can have more clarity.  

RedBeard's next pick-up windows are:

Fri 11/19 (3-6pm)
Sat 11/20 (11am-5pm)
Wed 11/24 (12-6pm)
*We are closed for Txgiving Th/F/Sat/Sun

Quick heads up that when I checked the kit order at redbeard it appears to be missing some items. Missing items seem to mostly be accessories like caps and arm warmers.  Kasia will contact us when the rest arrives. In the meantime, I saw bags for the following members on Saturday: @Adam Yaffe @Niall Smart @Sam Auld @David Vibert @Alexander Hatter @Thomas Chen @Edwin F Groby @Sanat Valecha @jsmalcolmson  
I picked up mine from red beard over the week me and all my stuff was there.The print quality on the winter bibs and winter jersey were kind of lacking, unfortunately tbh.
David

What kind of quality issues? If there is a problem with your kit I would encourage you to reach out to Ben Woodbury, our rep at Champ Sys. Depending on the issue he may be able to rectify it, especially if it isn't up to their usual quality. 

I picked up mine from red beard over the week me and all my stuff was there.The print quality on the winter bibs and winter jersey were kind of lacking, unfortunately tbh.

If anyone is picking up kit who lives in Manhattan and can grab my bibs and a short sleeve top, that'd be awesome (or vice versa if I can make it this week). 
any word on when the store is gonna open up again? I need to order some kit for this season!

We are currently waiting hear on a significant sponsor decision. We expect to know very soon and will open the store shortly thereafter 
thanks pat!

@DevinHarris  and other new members:

If you need a jersey to race (and #looksharp) in, just put a call out for one to borrow in any of the race threads.  Lots of people have spares you can borrow.  Just tell us what size you need.
Any chance we will get the order in before May 15th so I can rock it in Italy?
Any chance we will get the order in before May 15th so I can rock it in Italy?
We'll do our best. The sponsor decision is the current bottleneck so we're trying to avoid club members from ordering kit that may be outdated mid-year. Stay tuned!
Any updates , needing new kit also 
if anyone needs bib tights medium, I have some I’m selling, doesn’t fit me at all anymore. 
Heads up: Working on opening up the kit store tonight or tomorrow - will update this thread soon once official.
We getting any warmups/sweats and beanies?
Hey folks, major apologies, Champion Systems has a new, much easier to navigate virtual shop, but there are some random little gremlins I'm trying to iron out (unless you all want to pay $999 for wind vests).

I'm hoping to get it live ASAP. Sorry again.
Any update on the kit order 
At this point , I think I'd pay $999 for a vest , and update , I really need some shorts 
@David Yang Any update from Champ Sys on those final issues?
Cross posted from Sponsorship thread 

For those who have been wondering, here is a long overdue explanation for “what’s the deal with the shop sponsor and kit order.” 

For those who don’t have time to read further, here is the TLDR: We are finalizing an agreement with a new shop sponsor: Hilltop Bicycles. This has delayed our clothing order. Look for a Slack poll in next few days to weigh in on whether to open an order ASAP or wait to get sponsor correct kit. 

I want to apologize as I had fully expected that the shop sponsor issue would have been finalized a long time ago. I don’t think that anyone on the board expected this to be such a drawn out process.

First some context. As you know the pandemic has created an outsized demand for bikes and supply chain issues have constrained products. Bike shops have struggled to get products and several local shops have closed their doors. RedBeard, our shop sponsor since 2015, faced with the bike shortage and a struggle to get mechanics shifted focus to become a boutique fit shop with limited hours. While they have been good to us and we still encourage members to support them, they are no longer able to meet our needs for bike repair and bike purchases.

Finding a new shop sponsor has been much more challenging given the supply chain issues. Every shop owner and industry insider we spoke to said the same thing: Bike shops are struggling to fill orders, have limited incentive to give discounts, and don’t currently see much value in sponsoring a club. And those were the shops that took the time to discuss sponsorship with us. 

Nevertheless, the club has successfully come to an agreement with Hilltop Bicycles to become our sponsor going forward. I have been eagerly waiting to make an official announcement for about a month now. Why the delay if there is an agreement?  The issue is that Hilltop Bicycles is owned by Specialized and therefore all contracts have to be approved by corporate. So while HB Williamsburg manager Sebastian Giraldo has agreed and believes that the contract will be approved, we are discovering how slowly the corporate side of things moves. Its probably fair to say that our sponsorship may not be their top priority, and I can’t really blame them. 

An unintended consequence of the corporate delay is that the board paused the Kit order a few times with the belief that a sponsor announcement would be imminent. We wanted new kit to be sponsor correct to minimize the need to buy additional kit. Had we known it would take as long as it has we would have opened the store months ago. We goofed on that one for sure. In the next few days we will post a poll on Slack to decide whether to open the store ASAP or wait until the contract is signed.

We expect the relationship with Hilltop Bicycles will be mutually beneficial. A major benefit will be the increased availability of bikes and equipment. If you are considering buying a Specialized bike in the near future I would recommend that you order one now as the discount (15% off all Specialized bikes and gear) will likely be official by the time you get the bike. If you do want to speak with them, please speak to Sebastian in Williamsburg. Once the sponsorship is official it will apply to all Hilltop locations. 

In the meantime, RedBeard has committed to continuing to offer members club discounts until the end of June on any in stock items. I encourage members to email them or drop in during their Saturday store hours. This is a good time to stock up on items that may not be offered in a Specialized shop. In addition, their discounts will often be better than those you will find elsewhere. Most importantly, it is good to support Kasia and Ilya who have supported the club for so long. 

Thanks for hanging in there, and once again sorry for the delay in communications - we really thought things were going to be official some time ago.

FWIW, ChampSys is running 30% off till the end of May on custom kit.
Kissena CC friends, thanks for being so patient. We finally have our first round of proofs for short sleeve jerseys approved and ready to go! This is a limited order so we can all get much needed updated sponsor jerseys delivered ASAP. You can also order bibs, caps, socks, etc. in this order. Another more comprehensive order with skin suits, vests, jackets, etc. are in the works with updated proofs.

Shop is open through Thursday June 23rd.

https://custom2.champ-sys.com/teamstore/?kissenajune2022

Size Guide Size chart points to a very form fit. If there is any question or doubt, the recommendation is to size up.

Product Catalog – All product descriptions here.

Please order from a desktop or laptop computer. These are custom orders with many important details that are better viewed on a large screen.

Order Instructions

    1. Click Store Link  https://custom2.champ-sys.com/teamstore/?kissenajune2022
    1. Click thumbnail image of product you want (Jersey for example)
    1. Select the style of that product you would like (images shown on this window are stock, not your design)
    1. Enter preferences, sizes and quantities for that product (you will see your design associated again on this window)
    1. Click Checkout
    1. Login if you have ordered in the past
    1. Sign Up if this is your first order
    1. Pay from PayPal landing page using your Credit Card or PayPal account. Watch for a confirmation email/receipt from PayPal momentarily
    1. Please double check your order details for accuracy, there are no returns on custom garments. You can access your account and review order details anytime after you order, log on here

***UPDATE***

Exciting news - New proofs have been added for skinsuits, vests and jackets!

Important: If you already completed an order and are putting in another one for the new proofs, the system will add in a shipping fee.

*To offset this, please use the coupon code KShip15 for $15 off your second order.* 

Dave
any word on the MTB jerseys?
Hey Mark, will find out - realize we don't have long sleeve jersey proofs either.

Anything else others are waiting on?
Correction- the jersey proof contains options for long sleeves. Can someone recommend a good optometrist?

MTB jersey proof submitted. I’ll give you an eta asap, hopefully we can sneak it in for this order.
If you are still considering placing a kit order reach out to Dave Yang or Patrick Grehan on slack or email first
Hey folks! Quick update!

1. If you ordered through the ChampSys store, you should be getting your kit in the mail any day now.

2. If you ordered through me through our team credit, the box just came in last night when I got home. I'll be working to invoice you through the KCC paypal account and will arrange for dropoff/pickup through the week and Saturday. Find me on Slack for details.

New kit - wooooo!
Sorry For the short notice but…

1. if you ordered through the club (me)
2. And you are going to be at the race tomorrow (or joining for coffees afterwards) Aug 6th

…please DM here or slack to let me know and I will bring your kit to distribute. 

🙏
For everyone who ordered through the club (me) - I'll be DMing or Slacking you to coordinate order dropoff/pickup this week.

I'll also be at the park race volunteering this Saturday to distribute for easiest coordination - just LMK.