Kissena Forum Archive

Forum Q & A

492 comments · 2990 views
@Marc, way up on the upper left hand corner under the KCC logo there is "New Discussion" with which you can create a new discussion thread or poll.  I believe everyone has the option, but let us know if not.
Got it! Thanks...didn't notice the "drop down" functionality there before.
I'm having some serious problems with my forum Inbox today (as I'm sure new member Emily will attest -- my message to her got clipped to simply read, "Hey Emily, I have some women").

SO, how do I open a ticket with Vanilla forums?
Contact me offline.
Is there a way to tag users who have a two word username? For example I can easily tag @Jules or @jesselash, but @Jeffrey White doesn't link properly.
@jesselash - There is no way to do it. In the olden days, Vanilla didn't support # or @, so we used our full names as usernames :-\
Jeffrey White

@Craig - Sorcery!
Bleeding Gums Murphy



Very sneaky! Just insert the hyperlink for the user "inside" their name... Or autocomplete will do it for you too
Autocomplete in action

Nice. Final question... the red number alongside your username is driving me nuts as a UX designer. Is it a notification? Where are these notifications?? 

Jesse, I was told that was my awesomeness ranking. I wouldn't complain about a 7 if I were you. Mine keeps going down.
I love it when I get this message from the forum (who exactly is the 'Guru' in this context and is that their SS#?):

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 372306424



Anyone else not getting the Kissena calendar to load on the forum pages? I just get spinning, and spinning.
Oh no!!!
On Mar 21, 2014 6:55 AM, "Marc Bertucco" <
Question on name-dropping within the forum.  I assume it's supposed function kind of like it does on Facebook and act like a tag/hyperlink, but it doesn't seem to work that way.  Am I missing something or is this just a "fun" forum quirk? 

Often people will just use a person's first name (@Emily, for example), which doesn't do anything to alert that person that they've been mentioned, and leads to a "whoops" message if the name is clicked. Meanwhile when I'm on a mobile device I get an autofill that prompts me for the whole name (EmilyAtwater, for example), but then when selected the name is not hyperlinked in the final post and ends up looking weird (@EmilyAtwater).

#usabilityproblems #librarianwoes
Aaaaand if I had read a little closer I would have seen that someone already tackled this question super recently. 

However I still have problems with the autocomplete working properly for me. 
@EmilyAtwater - Tagging people has worked only for very brief, sporadic periods for me. It does not work for me now. I also get auto-complete only on the mobile client and it also ends up doing nothing for me. I think you'll be a happier person if you just ignore the functionality.
Or ignore the non-functionality. I think you hit the nail on the head: it's just a fun forum quirk. Somewhat akin to our hash tags: #everydayiaddsomethingtothelistofthingsthatpissmeoff
A'ight, fair enough, I'll roll with it and settle for the times it works.

Probably opening a can of worms with this one... but have we considered switching to less terrible forum software? e.g., http://www.discourse.org
The can has already been opened and the worms have all crawled away.
Niall,
Drop me a line at Jules dot Roazen at gmail and I'll review our decision criteria with you. Feel free to loop in anyone else who has expertise in the matter.

Obviously the forum is the beating heart and soul of the club so it's not a decision we would take lightly, like, say, tire selection for Battenkill...
If we were to switch clearly that would be the first thread on the new forum software... #piedpiper
Anyone else getting the forum login screen every few hours?
I am.. everytime I hit the back button, i'm back on the log in page. Both on Chrome and Explorer.
Weird, if I hit the "discussions" link once it takes me to login, if I click it again it takes me back to discussions no prob's. Repeatable on FF and Chrome.
image
Same here and it's getting kind of old.
They haven't recognized it as a bug on their status page, but Vanilla's help forums is showing that they know about the errors and constant logging in/out issues.  Fix is supposedly coming end of week...

http://status.vanillaforums.com/

5:22 pm UTC info
Update: A database server on cluster 1 has exceeded its capacity due to unexpected traffic surges. We will be coordinating a migration of select clients off of this server to relieve the congestion as soon as possible.
1:00 am UTC major
Some clients are having service interruptions in the form of various system errors and timeouts. We have diagnosed the issue and are working on the solution.

Turns out vanilla's sites run on nginx servers, so there's that [heartbleed attacks?; though they never offered the extension]. Doesn't actually matter for us, we don't use SSL. Know that when you're authenticating every 5 seconds. Why aren't we using SSL?