Kissena Forum Archive

Team Kit Order

2867 comments · 41334 views

Jules,

I am not able to order a wind vest online, are they out of stock??

Thierry,

There is no stock; this is an order from the factory.  What is the message you are getting?


Jules,

After I ordered my item, I go to the the check out menu but there is no mention of the current order. This website reminds me of the Windows 95/ Netscape era!

So, is there any expectation of a possibly quicker turnaround on this order compared to the last order which took 9 1/2 weeks...store closing 8/19 kit available for pickup at Ride BK 10/25?

If things followed true to prior form, this order would arrive around February 19th..

Just wondering if I should shift my buying mind from  purchases geared primarily towards coldest winter to late winter/early spring instead.

Thanks

Im trying to order some leg warmers ,and keep getting ,no proof for this order

is it ok to put these in my cart ?

So, is there any expectation of a possibly quicker turnaround on this order compared to the last order which took 9 1/2 weeks...store closing 8/19 kit available for pickup at Ride BK 10/25?

The expectation is that the kit would be ready for pickup in the first or second week of Jan.
Great! Thanks Jules!

Im trying to order some leg warmers ,and keep getting ,no proof for this order

is it ok to put these in my cart ?

Yes, limb warmers of all kinds (fleece & lycra) are fair game.  You can go ahead and order them.
Has anyone picked up Brian Dougherty's kit (from the first order of the year) from Ride Brooklyn?

Please holler if you have.
I think I placed an order. I wasn't prompted for payment at all though, should I have been?
ThermoShield jacket is fair game too?
I think I placed an order. I wasn't prompted for payment at all though, should I have been?
Mark, you'll have to go back in and submit a payment method for your order.  It looks your order is saved, but not paid.
konrad said:
ThermoShield jacket is fair game too?
Konrad, great question - since I know that for CERTAIN we have a thermo shield proof uploaded, I did a little home QA.  Here is what I found, and you're not going to like it.

When you click on a picture you get a radio button choice of specific kit pieces.  YOU HAVE TO PLAY THE LOTTERY TO GET THE RIGHT PICTURE.  See below:

Depending on which image you click on the proof is there, or it isn't.  To add insult to injury each "click" is slow as hell.  I've raised this issue to CS and asked for both speed and simplification.

Until that is solved, you need to "hunt" a bit, and check the proof you've clicked on carefully if you're getting "no proof" messages.


We talked about this at the shop, but can we get in on the thermoshield PROASHELL jacket too, proof non withstanding?
We're going to try and get a "pro" proof done in time for this order; Mattie's recommendation was so strong. Might take a couple of days tho.
Jules, I may be suffering from a case of "head up ass" but when I select make a payment I receive a message saying "No payment information yet".
I had the same problem, you should call Beth at CS and make your order directly to her.
Mark, I sincerely doubt it. Call Beth and she'll sort you out.
?

On Thu, Nov 29, 2012 at 10:51 AM, Jeffrey White <
It's better to call Brian who's the IT guy who's nice by the way.
Brian Breech :)
Jules said:
Brian Breech :)
What get out of town!
Jules said:
Brian Breech :)
What get out of town!
Yeah.  You now have the power to keep him at work and off his bike.  Use it wisely.
Jules said:
Jules said:
Brian Breech :)
What get out of town!
Yeah.  You now have the power to keep him at work and off his bike.  Use it wisely.

Not really. He tells me that he regularly sets up the trainer in the conference room and does intervals there.

They're cool like that.
vlad said:
Jules said:
Jules said:
Brian Breech :)
What get out of town!
Yeah.  You now have the power to keep him at work and off his bike.  Use it wisely.

Not really. He tells me that he regularly sets up the trainer in the conference room and does intervals there.

They're cool like that.
I suppose if anyone would be...
Just put in my summer order! 
Just put in my summer order! 
Nice work Joe.  Here is your gold star... :P

image

Hey so, I've definitely just clicked on every single "cycling vests and jackets" image and gotten "no proofs" for each one.  Are folks just calling to place their orders at this point?
If you get fed up, just call Champion System directly.  

(AFAIC either their online store works, or they can take orders by phone)

US OFFICE 

Office Hours: Monday-Friday 9AM to 6PM ET 

Email: sales@champ-sys.com

Telephone: (718) 383-8855

Arm, Leg and Knee Warmer proofs have been added to the store.